At Mujeeb Enterprises Limited, we are committed to providing quality services and products. If you are not entirely satisfied with your purchase, this Refund Policy outlines your rights and the procedures for requesting a refund.

1. Eligibility for Refunds

Refunds may be issued under the following circumstances:

  • The product or service was not delivered as promised.
  • The product was damaged, defective, or incomplete upon receipt.
  • You have requested a cancellation within the eligible timeframe (see Section 3).

2. Non-Refundable Items

The following are not eligible for refunds:

  • Products or services explicitly marked as non-refundable.
  • Items purchased during promotional or clearance sales.
  • Services that have already been rendered or completed.

3. Refund Request Timeframe

To be eligible for a refund, you must submit your request within:

  • 14 days from the date of receiving the product.
  • 48 hours for services purchased but not yet rendered.

4. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact our customer support team via email at info@mujeebenterpriseslimited.com or call us at +44 7725 042136.
  2. Provide your order details, including proof of purchase and the reason for the refund request.
  3. If applicable, return the product in its original packaging along with any accompanying items or documents.

5. Processing of Refunds

Once your refund request is received and verified:

  • For eligible products, we will process your refund within 7-10 business days of receiving the returned item.
  • For eligible services, refunds will be processed within 7 business days of approval.
  • Refunds will be issued to the original payment method used during the transaction.

6. Shipping Costs

If the refund is due to a defective or damaged product, we will cover the return shipping costs. However, for other reasons, you may be responsible for the shipping fees.

7. Exchange Policy

In some cases, we may offer an exchange instead of a refund. If you prefer an exchange, please let us know when submitting your request.

8. Contact Us

If you have any questions about this Refund Policy or need further assistance, please contact us at:
Email: info@mujeebenterpriseslimited.com
Phone: +44 7725 042136
Address: 117 Sandringham Court, Slough, England, SL1 6JU

We value your satisfaction and will work diligently to address any concerns or issues you may have.